Privacy Policy

Last updated - 21/04/2025

www.sparkyg.co.nz website is owned by Sparky G Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.sparkyg.co.nz, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.sparkyg.co.nz website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

This policy also outlines how we collect, use, and safeguard your personal data in compliance with applicable laws and our commitment to transparent practices.You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to contact us directly from the website for instant Quotes or Promotions offers, Service requests. Users who are uncertain about what information is mandatory are welcome to contact us via Email at info@sparkyg.co.nz

Information We Collect ?

We may collect personal information such as your:

• Full name

• Email address

• Mailing address

• Phone number

• Other details required to assist with your service request or order.

This information is typically collected when you:

• Fill out a contact form

• Request a quote or make a purchase

• Subscribe to our newsletter

• Participate in promotions, surveys, or feedback

Use of Your Information ?

Your information may be used to:

• Process and manage orders or bookings

• Communicate with you via phone, email, or live chat

• Improve your website experience

• Send periodic updates, service reminders, or promotional offers

• Follow up on customer service inquiries

Your rights:

New Zealand Residents (Privacy Act 2020) Rights you have:

• Right to be informed

• Right of access

• Right to rectification

• Right to complain

  Australia (Privacy Act 1988 & Australian Privacy Principles)

  Rights you have under the Privacy Act 1988 (APP entities):

  • Right to be informed

  • Right to anonymity/pseudonymity

  • Right of access

  • Right to correction

  • Right to opt out of direct marketing

  • Right to complain.

    Protection of Your Data ?

We take security seriously. Your personal data is stored on secured networks and accessed only by authorized personnel who are bound by confidentiality obligations. We implement measures such as:

• Regular malware scanning

• SSL (Secure Socket Layer) encryption

• Secure payment processing through trusted third-party gateways (we do not store payment information on our servers)

• AI powered Safe locks in place

• Using Additional plugins

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember user preferences and enhance your experience

• Analyze traffic and interaction data

• Display relevant advertising via third-party services like Google, Meta , or any other third party Marketing agencies.

You can adjust cookie settings in your browser. Disabling cookies may affect some website features.

Third-Party Disclosure

We do not sell, trade, or share your Personally Identifiable Information (PII) with outside parties, except where required by law or to provide specific services (e.g., payment gateways).

Third-Party Links

Our website may occasionally link to third-party websites. These sites have their own privacy practices, and we are not responsible for their content or privacy policies.

D.N. Track Signals

We honor "Do Not Track" (DNT) signals. When enabled in your browser, we will not track, plant cookies, or use advertising based on your behavior.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are not directed at children, and we do not allow third-party access to such data via plugins or ad networks.

Guardian Consent for Minors
If you are under the age of 18, you represent and warrant that you have obtained the express consent of your parent or legal guardian to: Access and use this website.

Minors and Personal Data:

This website and our services are mainly intended for individuals aged 18 or over. We do not knowingly collect or retain any personal information from persons under the age of 18.

• If you are under 18, please do not submit any personal data to us.

• Parental/guardian action: if you are a parent or legal guardian and become aware that your child (under 18) has provided us with personal information, contact us immediately at info@sparkyg.co.nz. We will promptly delete all such data from our systems.

  Fair Information Practice Principles ?

In the event of a data breach, we will notify affected users via email within 14 business days. We also support the Individual Redress Principle, ensuring individuals have rights to pursue lawful remedies for misuse of their data.

Email Communication & CAN-SPAM Compliance

In accordance with the CAN-SPAM Act, we are committed to ensuring that you only receive communications from us that are relevant, respectful, and compliant with international email marketing laws.

Data Deletion & Opt‑Out Rights
You may, at any time, request that Sparky G Limited delete, correct or change your personal information. To exercise your rights, simply contact us by email at info@sparkyg.co.nz

Disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@sparkyg.co.nz.

Thank you for taking the time to review our company policies. Your attention to these guidelines helps us maintain the highest standards of service and safety. We appreciate your trust in Sparky G Limited and look forward to supporting your electrical needs.